SPEAKERS

Nate Brown is well versed in a variety of CX disciplines, including journey mapping, survey process and analysis, voice of the customer programs, employee engagement and many more.

NATE BROWN

Chief Experience Officer / Co-Founder

CX Accelerator Officium Labs

USA

Chief Marketing Officer at Worthix with +10 year track record in positions of leadership; extensive experience in management, digital marketing strategies, public speaking, growth strategies, and multi-language communication skills.

MARY DRUMOND

CMO

Worthix

USA

Rajashree Rao

Head of AI Innovation Hub & Partnerships & Ecosystem (APAC) at R² Data Labs,

Rolls Royce

Sigrit Siht

Director of Data Policy,

Ministry of Economic Affairs and Communications

Estonia

Johnny Quach

CPO,

Hostelworld

Ireland

MR ABDULAZIZ ALSHAMSAN

Executive Director General of Customer Experience,

Ministry of Human Resources and social development

KSA

Christiane Demgenski

Chief Product Officer,

Awina Zurich

Switzerland

Dipu KV

President - Head Operations, Communities & Customer Service,

Bajaj Allianz General Insurance

India

Philipp Gockel

Global Senior Manager Customer Delivery Experience Schneider Electric

Singapore

Nikhil B Krishnan

Head - CRM & Contact Center,

Rolls Royce & BMW, Muscat

UAE

Author of Sustainable Governance and Tedx Speaker on Independent Intelligence; Scholastic Award Winner, UK; Youngest member of ELDP, Alena is the Founder & Coordinator, Youth Action Hub Oman.

ALENA DIQUE

Founder & Coordinator,

UNCTAD Youth Action Hub

Oman

Heba Gebreel

Future application catalyst,

Hager Group

France

Seham has over 16 years of extensive experience, her areas of expertise include Digital & CX Transformation, Brand Strategy, Design Thinking and Performance Management.

Seham El Behissy

General Manager Digital & Connected Cars,

Groupe Renault

Middle East

Guil Rodrigues

AVP Customer Experience and Design Lead,

Payit

UAE