Principal Advisor and
Chief Technology Officer,
Ministry of External Affairs, India
Chief Digital & Information Officer,
Max Life Insurance
VP, Chief Marketing &
Omnichannel Officer,
Spencer’s Retail & Nature’s Basket
Chief Operating Officer at PYP;
Chief Service Officer at
M3M India Pvt Ltd
Global Director –
Customer Delivery Experience &
Digital Transformation,
Schneider Electric
Chief Customer Service Officer,
Ecom Express Limited
Head Of Customer Experience,
Bajaj Allianz General Insurance Co. Ltd.
General Manager and SVP,
Genesys Cloud CX
Head Of Customer Service,
Tata Neu
Head of Customer Experience,
Jubilant FoodWorks Ltd
Chief Digital & Technology Officer,
The Body Shop
Customer Experience Lead – India,
Nothing
Head of Products –
Digital Platforms & CX,
Policybazaar.com
Head of CX & CRM,
Eureka Forbes Ltd
Head - CRM Loyalty and Analytics,
ITC Limited
Director Customer Success and Experience,
CoinDCX
Head IT Applications &
Customer Experience,
JK Cement Ltd
VP – Human Resources and
Customer Experience,
Tata 1mg
Head - Service Excellence &
Patient Experience,
Apollo Hospitals
Head of Customer Experience,
Flipkart
Founder and CEO,
Konnect Insights
VP – Products, Global Business Development and Presales,
Route Mobile Limited
VP & Head of Strategy, New Initiatives,
Deep-Tech, AI & CX,
Hero Corp
VP - Customer Experience,
Exotel
AVP and Head – Sales – CX
(India , APAC and MECAA),
Tata Communications
Executive Director and Co-Founder,
Phonon Communications Pvt Ltd.
Sr Advisory Solution Consultant,
ServiceNow
Director of Strategic
Partnerships (APAC & MEA),
Uniphore
Co-Founder & CEO,
Survey2Connect